The Hidden Costs of Systems You’re Not Fully Using

You’ve got the tools.

QuickBooks. ServiceTitan. Maybe even a CRM for contractors or a job tracking software your friend swore by.

But let’s be honest:

→ They’re not fully set up.

→ Automations aren’t working.

→ You don’t have time to call tech support or watch a dozen videos just to understand the dashboard.

At a certain point, duct-taping your business together becomes more expensive than fixing it.

That’s where operations support for home service businesses comes in.

You’re Leaving Money on the Table — Even With the Right Tools

The issue isn’t what you’re using — it’s how.

And if you’re not getting full value from your tools, you’re paying for it in ways that don’t show up on a line item.

Common signs you’re underutilizing your systems:

→ Quotes, estimates, or RFPs still go out manually — because nobody else on the team knows how to pull the info, or because it’s all buried in spreadsheets.

→ Bookkeeping is handled by a spouse or relative — often siloed, behind, and disconnected. Without proper QuickBooks setup help, even basic tasks like job costing or reconciling income by service type turn into a mess.

→ Field team time tracking is unreliable — the crew is self-reporting hours through texts or handwritten notes. There’s no real system to check accuracy or evaluate profitability per job.

→ Project updates live in whiteboards and group texts — not in a job tracking software where the team can actually collaborate and track progress in real time.

→ Software isn’t talking to each other — ServiceTitan, QuickBooks, your CRM… all siloed. No integrations, no automations, just more copy-pasting and dropped balls.

This Isn’t Just a Tech Problem — It’s a Growth Problem

Most growing service businesses hit this wall.

You outpace the systems that worked when it was just you and a helper.

Now, you’ve got a real team. Real overhead. Real pressure.

But still no real infrastructure.

And while ServiceTitan support or QuickBooks forums might eventually get you an answer… you don’t have the time — or the margin — to figure it out alone.

What You Actually Need

Not another software subscription.

Not a massive enterprise upgrade.

You need:

→ Clear visibility across tools and jobs

→ Systems your team can follow without hand-holding

→ Operations support that’s right-sized for your business stage

You don’t need:

✘ A full-time Director of Ops

✘ A new “all-in-one” platform

✘ Another workaround that only you understand

How We Help

At BonBon Strategic, we support home service businesses in the messy middle:

→ Past the startup grind

→ Not quite ready for a full executive team

→ Too valuable to keep stuck in chaos

We help you:

→ Set up and connect the tools you already use (ServiceTitan, QuickBooks, CRMs, and more)

→ Clean up your workflows so estimates, invoices, and updates flow smoothly

→ Build systems your team can follow without blowing up your phone

→ Get you out of the daily weeds — so you can actually lead

This is hands-on, no-BS operations support built for contractors — not tech companies.

Let’s Make This Easy

You don’t need to commit to anything big.

If this sounds familiar, let’s talk.

📞 Book a 15-minute call to see if we can help.

No pressure. No long pitch. Just a quick look at where things are breaking down — and whether we’re the right fit to clean it up.

Still managing estimates with whiteboards and field time with texts?

That’s a signal — not a failure.

Let’s fix what’s costing you time, money, and momentum.

Kate Lingoni

Hi! I’m Kate. I own and run BonBon Strategic - we provide fractional COO and operations support to small businesses across the US and Canada.

https://www.BonBonStrategic.com
Previous
Previous

How to Actually Build a Business That Runs Without You

Next
Next

The Hidden Costs of Doing It All Yourself